Moving Tips and Suggestions

In our continuing effort to provide you with a quality relocation that meets our rigid standards and exceeds your expectation, we have assembled a list of helpful tips and suggestions for planning your move.

Please Remember: Generally speaking, the following items cannot be packed or loaded on the van. Please contact your move coordinator for more specifics.

• AEROSOL CANS
• OPEN CLEANING SUPPLIES
• COMBUSTIBLES
• AMMUNITION
• FLAMMABLES
• PLANTS
• PERISHABLE ITEMS
• PAINTS
• PROPANE TANKS

The following items are not covered under your valuation (transit protection) policy. Please arrange to take these with you personally.

• CURRENCY
• IMPORTANT DOCUMENTS
• SECURITIES
• SOFTWARE PROGRAM CONTENTS
• JEWELRY
• COLLECTIONS SUCH AS: BASEBALL, PRECIOUS METALS/STONES CARDS, STAMPS, COINS, ETC.

We are not permitted to remove items that are permanently installed or secured to walls of you home. If you plan to take any of these items, please make arrangement so have these removed from the walls before the mover arrives or we can arrange this for you. Some items include:

• SHELVING
• ELECTRICAL FIXTURES
• PLUMBING FIXTURES
• DRAPERY FIXTURES/RODS
• CARPETING
• GARBAGE DISPOSALS
• TV ANTENNAS

To protect your belongings and avoid accidents, all motorized products such as, lawn mowers and other applicable machinery, must be drained of gasoline and oil.

Gas grills and propane tanks must be professionally emptied (purged) and tagged to certify such service. Refrigerators and freezers must be defrosted and allowed to dry 12 to 24 hours prior to loading. All frozen items are to be removed. We suggest the interior be wiped dry to protect the unit from mildew or mold. To avoid any unpleasant odor, we recommend placing a nylon stocking filled with charcoal or fresh coffee grounds in each compartment

Appliances such as washer, dryers and icemakers must be disconnected and serviced before they are moved. Depending upon the type of appliance, you may wish to disconnect them yourself or we can arrange for servicing. Mechanical failure of electric products, such as microwaves, stereos, TV's, radios, computers, CD's etc., is not covered under normal valuation (transit protection) unless there is transit related damage. Please make certain you review your owner's manual for proper servicing prior to moving

Waterbeds, grandfather clocks, pool tables, hot tubs, etc. may require special packing or servicing. Please make sure these are in good working order and we are aware of your plans to move such items, so we can assist you with proper preparation.

Equally important is a box for nuts, bolts, hardware, castes, bed parts, remote controls, etc. Often these items are easily lost if not kept together.

All read/write heads on your personal computer must be secured (parked) before moving. Floppy drives must be secured by inserting the shipping inserts or "scratch" diskettes into your drive. Please consult your owners manual or call your factory representative if you are unfamiliar with the procedure to follow.

It is also wise to back-up your system and take your software with you personally. Remember your valuation coverage (transit protection) will not cover damage to improperly prepared computer PC's and equipment. Also keep in mind; valuation (transit protection) on software only covers the replacement disc and not its contents. All items to be moved should be accessible to the mover. Items in crawl spaces, attics or temporary storage areas should be brought to an accessible are in your home.

Keep pets in a secured area while movers are packing and loading

Place items you do not want the movers to pack in an empty closet or secured area. Let the movers know these items will be taken care of personally by you. We also suggest you create a box of essential to load on the van last. This box will be unloaded first at the new location and will see the family through the fist day. The box should contain bed linens, first aid supplies, bathroom tissue, coffee pot, etc.

Communication Is So Important

• Call your move coordinator if you have questions or problems.
• Please arrange to be present at loading and delivery
• Leave your telephone and utilities connected until the day after departure.
• Please provide the move coordinator with you new home telephone number and any other contact numbers along the way. Also provide the driver with directions if needed.
• At loading, please remain until everything has been inventoried and removed. Perform a final walk-thru with the driver to ensure all items to go are taken.
• If your household goods are going into storage, please clearly identify the items that go versus those you may need for temporary lining at the new location. Some common overlooked items that often go to storage in error include: clothing, personal papers and medications
• When you plan to deliver out of storage to the new residence, contact your move coordinator with the delivery address and preferred date. Please allow 7-10 working days in advance to scheduled delivery
• Upon delivery, please use the original inventories to check off each item, as it is unloaded. If any items are missing or damaged note it at this time.
• After the move is completed, if you have any missing or damaged articles, please contact your mover coordinator right away. Thanks for your cooperation!

Moving Tips For Automobiles

Vehicle Washing - In order to expedite origin inspection, please present the vehicle to the car carrier in clean condition. This allows for quick and fair evaluation of the vehicle prior to shipment.

Fuel Level - The fuel level of the vehicle transported should be below 1/2 of a tank. Car carriers are on strict weigh restrictions and fuel can add significantly to weight limits.

Personal Items - There should be a minimum of personnel effects in the vehicle being transported. Again, because the transports are weight sensitive the less the better. This also reduces the potential for theft

Antennas - Antennas should be lowered or removed. Temporary antennas such as cell phone or CB radios should be removed.

Keys - All car carriers require that all keys be provided for the vehicle. This includes ignition, trunk, glove box and any other keys.

Alarms - Alarms should be turned off. If there are special instructions required to start a car or to disarm an alarm, please let the carrier know. Car carriers are not responsible for drained batteries as a result of an alarm that has not been turned off.

Luggage Racks - Non-permanent luggage, bike, or ski racks should be removed.

Cracked Glass - Should any glass on the vehicle have a nick, scratch, chip, crack or other condition the carrier will not be responsible for any further damage caused by the pre-existing condition.

Climate - Vehicles should be prepped for the new climate conditions. This may include engine coolant, transmission oil or other fluids. Car carriers are not responsible for damage caused by "acts of nature".

Spoilers - Spoilers, fairing, air dams or other low hanging items should be removed or sufficient clearance assured to expedite loading on the carrier.

Car Phones - Car phones and removable radios should be removed from the vehicle prior to pick up.

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